Download and print the form by clicking on the link below. Then fill it out and send it to us
according to the instructions on exercising the right to withdraw from the purchase contract to our address in printed form
or scanned by e-mail.
Withdrawal form
Address: Auroraperfume s.r.o., Malá Vieska 440, 04431 Družstevná pri Hornáde, or
[email protected]
I hereby declare that in accordance with Act No. 102/2014 Coll. on consumer protection in the sale of goods or provision of services based on a distance contract or a contract concluded outside the seller’s premises and on amendments and supplements to certain acts, as amended by later regulations (hereinafter referred to as the “Consumer Protection Act in Distance Selling”), I withdraw from the Contract:
Title, name and surname:
Address:
E-mail address:
Order and invoice number:
Date of order:
Date of receipt of goods:
Goods that I am returning (name and code):
Reason for returning goods:
Method for returning received funds:
I wish to return money to a bank account (IBAN)/in another way:
Notice to the consumer: The seller is, pursuant to § 10 para. 4 Consumer Protection Act in Distance Selling entitled to demand from the consumer reimbursement of the reduction in the value of the goods that arose as a result of such treatment of the goods that goes beyond the treatment necessary to determine the properties and functionality of the goods.
Date: ………………………………………………………..
Signature*: ……………………………………………………….
(* fill in only if you are sending us the form in printed form by post)
Instructions on exercising the consumer’s right to withdraw from the contract

1. Right to withdraw from the contract

You have the right to withdraw from this contract without giving a reason within a period of 14 days.
The withdrawal period expires after 14 days from the date of delivery of the goods to your address.
When exercising your right of withdrawal, you must inform us of your decision to withdraw from this
contract by a clear statement (for example, a letter sent by post or e-mail) to the address
Auroraperfume s.r.o., Malá Vieska 440, 04431 Družstevná pri Hornáde, or
[email protected]. For this purpose, you can use the model withdrawal form,
which we have provided or sent to you. If you are interested, you can also fill in and send the model withdrawal form or any other clear statement of withdrawal electronically via our website by downloading the form provided above on
this page. If you use this option, we will confirm receipt of your withdrawal by e-mail without delay.
Send the goods back to us at our address no later than 14 days from the date of exercising your right of withdrawal. The period is deemed to have been met if you send the goods back before the 14-day period has expired.
You shall bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from handling them in a manner other than that necessary to establish the nature, characteristics and functioning of the goods.
The withdrawal period is met if you send the notification of your exercise of the right of withdrawal before the withdrawal period has expired.

2. Consequences of withdrawal

After withdrawal from the contract, we will reimburse to you all payments that you have made in connection with the conclusion of the contract,
in particular the purchase price including the costs of delivering the goods to you. This does not apply to additional costs if you have chosen a type of delivery other than the cheapest standard delivery method offered by us. Payments will be refunded to you without undue delay, at the latest within 14 days from the date on which
we receive your notification of withdrawal from this contract. Their payment will be made

in the same way as you used for your payment, unless you have expressly agreed to a different payment method, and without charging any additional fees.

Payment for the purchased goods will be refunded to you only after the returned goods have been delivered back to our address
or after you have provided proof of sending the goods back, whichever is the earlier.